Professional privacy policy – LUX4HOME™

This Privacy Policy outlines how MaxTrader Group, operating as Lux4home™, collects, uses, and protects your personal data in compliance with the Regulation (EU) 2016/679 (GDPR).

1. DATA CONTROLLER AND CONTACT INFORMATION

The Controller of your personal data is:

  • MaxTrader Group
  • Address: ul. Czerwone Maki 63, 30-393 Kraków, POLAND
  • NIP (Tax ID): PL 868 160 64 22
  • Email: info@lux4home.com

2. SOURCES AND CATEGORIES OF PERSONAL DATA

We process data obtained directly from you (e.g., when placing an order or sending an inquiry) and data collected automatically (e.g., via cookies and analytics tools).

Categories of Data Processed: Contact Data, Transaction Data, Financial Data (Tax ID, bank details), and Technical Data (IP address, usage statistics).

3. PURPOSES AND LEGAL BASIS FOR DATA PROCESSING

We process your personal data for the following purposes and based on the indicated legal grounds (GDPR Article 6):

Purpose of Processing Legal Basis (GDPR Article 6)
Execution of Sales Contract/Order including shipping and custom product delivery. Art. 6(1)(b) – Necessary for the performance of a contract.
Communication and Answering Inquiries. Art. 6(1)(f) – Legitimate interest of the Controller (efficient customer service and communication).
Fulfillment of Legal Obligations (e.g., issuing invoices and accounting). Art. 6(1)(c) – Necessary for compliance with a legal obligation (Polish and EU tax laws).
Direct Marketing and Promotion (e.g., newsletters and B2B offers). Art. 6(1)(a) – Consent provided by the data subject. Consent can be withdrawn at any time without affecting the lawfulness of processing before its withdrawal.
Establishment, Exercise, or Defence of Legal Claims. Art. 6(1)(f) – Legitimate interest of the Controller (protection of legal interests).
Website Operation and Analytics (improving the website and services). Art. 6(1)(f) – Legitimate interest of the Controller (improving services and website functionality).

4. DATA RECIPIENTS AND INTERNATIONAL TRANSFER

To fulfill contracts and business operations, your data may be disclosed to the following categories of recipients: Logistics and Shipping Partners, Payment Service Providers, Accounting and Legal Service Providers, IT System Providers, and Marketing/Analytics Tools Providers.

International Data Transfer (EEA ↔ Indonesia): Due to our manufacturing and logistics operations, your data (e.g., name, shipping address) may be transferred outside the European Economic Area (EEA), particularly to Indonesia. This transfer is necessary for the execution of the sales contract (Art. 49(1)(b) GDPR) and takes place using appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

5. DATA RETENTION PERIOD

We retain your data only for the period necessary to fulfill the purposes for which they were collected:

  • Transaction/Contract Data: Stored until the expiration of the limitation period for claims related to the contract (e.g., warranty, legal claims), typically 6 years after the execution of the contract.
  • Tax/Accounting Data: Stored for the period required by Polish tax law, typically 5 years after the end of the tax year in which the transaction took place.
  • Marketing Data (Consent): Stored until the user withdraws consent or objects to processing.

6. USER RIGHTS (GDPR)

As a data subject, you have the right to:

  1. Access your data.
  2. Rectify (correct) your data.
  3. Erase your data (‘right to be forgotten’).
  4. Restrict the processing of your data.
  5. Object to processing (especially to processing based on legitimate interest or for direct marketing).
  6. Data Portability.
  7. Withdraw Consent at any time.
  8. Lodge a Complaint with the supervisory authority (President of the Personal Data Protection Office in Poland – PUODO).

7. COOKIES AND ANALYTICS

Our website uses cookies and similar technologies to enhance browsing experience, analyze traffic, and improve performance. You can manage cookie preferences in your browser settings at any time. For more details, please refer to our Cookie Policy.

8. FINAL PROVISIONS

Obligation to Provide Data: Providing data is voluntary but necessary for the conclusion and performance of the sales contract. Failure to provide them will prevent the execution of the order.

Policy Effectiveness: This policy is effective as of October 10, 2025. The Controller reserves the right to amend the policy, about which users will be informed on the website.

For any privacy-related questions, please contact us at info@lux4home.com.