FAQ
Most Frequently Asked Questions and Answers regarding tubs. Everything you need to know when ordering a natural stone bath tub or stone bathtubs.
Please specify the type of stone bath desired, the quantity needed, and the approximate delivery date.
We usually reply within 48 hours during our working days.
If you don’t hear from us, please check your spam folder or give us a call on WhatsApp. If you are a single customer and want one freestanding bathtub or a stone soaking tub, then you can purchase directly from our factory. Or we can refer your attention to an importer of our stone tubs in your country if there is one present.
The best solution for wholesale customers or architects is to work directly with us and avoid the middlemen.
You buy a carved stone tub directly from us as the manufacturer. Prices for natural stone bathtubs depend always on the size of the order, the type of stone you want in the bathtub, the size of the stone bath and the delivery time.
Contact us for a personalized quote.
In addition to our collection of natural hand carved stone bath tubs, we also specialize in custom-made stone baths tailored to our clients’ specifications. Each stone tub shape can be crafted in various colors – using different types of stone. Thus, marble bathtubs, granite bathtubs, onyx bathtubs, river stone tubs, petrified wood bathtubs, hot tubs and others are available.
If you have any other ideas for a bathtub, please share them with us.
We have crafted several dozen river stone tubs in stock that can be purchased immediately. You always receive photos and videos of the proposed bath tub from us, and you make the final choice.
If you require natural stone baths in shapes or sizes other than those available in our standard range, please provide us with additional information. We will assess the possibility of producing a stone tub according to your specifications.
If you would like to receive photos of carved stone bathtubs that have already been produced and are available for sale in our warehouse, please contact us. We will prepare photos of the available stone bath tubs for you, send them to you and you can make your choice. If none of these bathtubs meet your expectations, we will then produce another stone bath adapted to your concept.
By buying directly from the manufacturer, you have a much greater choice and influence on the appearance of your natural stone bath tub.
The cost of delivery for a stone tub varies depending on the weight, size, and delivery location of the bathtub. The cost of delivering a single natural marble / graite bathtub individually shipped differs from the cost of delivering a container of stone bathtubs.
We collaborate with multiple transportation companies and always strive to select the most advantageous rates for our customers. You may also use your own transportation company. Additionally, we provide our expertise and advice on the process of bringing the bathtub into your home and its installation. Our clients are under the continuous care of our specialists. We ship our baths worldwide. When the product is complete, it is packed in a wooden crate to prevent damage during shipping. We ensure that your luxury carved stone soaking bath remains just as elegant after the shipping process.
- No one else can probably boast as many clients in this industry. We are chosen by clients who value craftsmanship and affordability. Our natural stone bath tubs and marble sinks have been selected by over 203 hotels and resorts in more than 57 countries worldwide, including notable establishments such as One & Only Palmilla Resort in Mexico, De Moksha Resort in Bali, Hatherley Birrell Hotel in Tasmania, Mercure Hotel in Zakopane, Poland, Margot Restaurant in Los Angeles, Six Senses Crans in Switzerland, Nonsuch Bay Resort in Antigua, and many others.
- Our stone bathtubs are already appreciated by over 870 individual customers, recognizing their competitive price and unparalleled quality compared to other offers. Each of our stone baths provides a unique and luxurious bathing experience, ensuring comfort and elegance in every use.
- We have presented our hand carved stone tubs, sandstone bathtubs and sinks for bathroom at international trade fairs in Dubai, UAE, Riyadh in Saudi Arabia, Sweden, Poland, Germany, Los Angeles, and Chicago.
In many countries, our bathroom stone tubs have received awards and accolades for their superior quality and unique design. - We are likely the only Indonesian manufacturer of hand carved stone bathtubs with such a rich portfolio of clients from around the world, featuring numerous customer-approved photos and a collection of over 4000 bathroom images showcasing all our products. All these factors speak to our reputation.
For questions like:
Are stone bathtubs good?
Are stone baths better than acrylic?
Are stone bathtubs cold?
etc.
we have provided very extensive explanations in the blog section of our website