1. Return Eligibility

• Standard Products: Customers may return eligible products within 180 days of delivery.​

• Custom or Made-to-Order Products: Due to their personalized nature, these items are non-returnable and non-refundable.​

2. Return Conditions

• Product Condition: Items must be unused, undamaged, and in their original condition.​

• Packaging: Returns must include the original, secure packaging to ensure safe transit.​

• Proof of Purchase: A valid receipt or order confirmation is required.​

3. Return Process

• Initiation: Contact our Customer Service at [email address] within 180 days of delivery to request a Return Merchandise Authorization (RMA).​

• Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.​

• Inspection: Upon receipt, returned items will be inspected to confirm eligibility.​

4. Refunds

• Processing Time: Approved refunds will be processed within 14 business days to the original payment method.​

• Deductions: Shipping fees and any applicable restocking fees may be deducted from the refund amount.

5. International Returns

• Eligibility: Returns are accepted from countries where we ship our products.​

• Costs: International customers are responsible for return shipping costs and any applicable customs duties or taxes.​

6. Exceptions

• Non-Returnable Items: Custom-made products, items marked as “Final Sale,” and used or damaged items are not eligible for return.​

• Damaged or Defective Items: If you receive a damaged or defective product, please contact us within 7 days of delivery for assistance.​

7. Contact Information

For any questions or to initiate a return, please contact: